We have not ever been disappointed and their provider or products provided.
I Adore TJC and that I usually pick their…
I adore TJC and I always see their particular customer support very nice and beneficial. In addition love the presenters because they jazz up my time while I view the Chanel. I’ve just recently purchased some beautiful Leighton Denny products. The hand wash and cream make my fingers really gentle and smells devine.
There’s been countless complications with your…
There has been plenty issues with your site, making it near on impractical to bid throughout the ?1 deals. Once I contacted CS they only state there are not any issues. This has already been happening for a week today. In addition there are a great number of delays obtaining my personal purchases around for shipments, and commands being split up and being delivered on different schedules rendering it hard to carry on track from what i’ve got and everything I have not.Other than that typically Im pleased with the items.
Wrong object sent
My lover purchased me personally the Opatra Synergy Set in flower, on 28/08/21. He gave it for me 2 weeks ago. We established they a couple of days before and is maybe not the set in flower there are not any protective protects on any of the three systems. I contacted customer support yesterday evening and I cannot return the ready even as we have had they above a month. It states from the acknowledgment there got free revival shedding serum which we failed to see. I’ll be passing my issue to Trading requirements on Monday.
Justification After Excuse
We bought about eighteenth September nonetheless have not was given my stuff. Current excuse is a result of a technical error, finally months is because of personnel isolating. We have sent a large number of messages and calls.Each times I am advised this has been remedied! You will find the TJC plus which ensures a 2 day rapid shipments, it doesn’t verify everything, my personal past purchase took more two weeks. Eliminate, it is not worth the stress!
I’m most sorry that you definitely have not obtained the item. Your most certainly need to have got it at this point. I will be so sorry.
The matter is escalated toward Management of the facility and that I has asked for urgent dispatch associated with the stuff.
Kind regards,CraigTJC – Customer Service
Bought a kid’s money-box on 28th…
Purchased a kid’s money box on 28th Sep and get maybe not was given it however, concerned
Thanks to suit your overview.
It is also discouraging to understand you’ve not received your own object. I could see that it actually was sent regarding the seventh Oct.
An associate on the Resolutions group would be helping you using this order briefly.
Best wishes,CraigTJC – Customer Support
Avoid at definitely all expenses
About a week ago I positioned your order for a ring and wristband from TJC. I got myself these as a last second birthday gift.
The afternoon following the order was still trapped on “being refined” in application therefore I sent TJC an email to ask for an enhance as I opted fast distribution and taken care of it.
About an hour after Ben responded with, I’m checking your own order today and I’ll maintain touch quickly. Another 2 days gone by without an update from Ben’s past mail. Therefore I emailed all of them ONCE AGAIN. This time around i obtained an answer over a day later to state, sorry but we cannot look for an order underneath the purchase wide variety you’ve got offered.
I then sent another e-mail anxiously to Ben stating TJC took the money out of my lender. I’d like the merchandise or a refund or i’m going to be contacting my personal bank.
Another a day later Ben replies once again. This time he states he’s got situated the transaction but considering a technical mistake with TJC the order was not invoiced. Then he informed me your installment hadn’t experience to TJC and was still pending with my bank. The guy ensured me personally your purchase had not attained TJC plus in 5 to 7 working days the money would obviously end up being returned to my personal profile. We inspected the TJC application and purchase got vanished from my order history.
Really frustrated and now panic ed that I would personallyn’t have the presents with time we purchased alike services and products again from the TJC account on Amazon with sure prime shipment.
These things appeared the day after.
Off curiosity I unwrapped my personal TJC membership merely to find out if the initial order have reappeared and revealed as terminated. As I gone into my personal purchase history to my personal shock your order got reappeared now confirmed as sent.
We emailed TJC over and over again Ben replied 35 hrs afterwards. The guy asserted that the transaction have today been sent and would arrive at my house within 24 hours.
Absolutely outrageous customer service and I have 2 of the same bracelets and 2 of the identical rings.
We have the trouble when trying to return the next order through Amazon for a reimbursement.
P.S the bracelet that I ordered from TJC on Amazon had been the very same bracelet when I purchased in the TJC website. But about Amazon wristband the gems include half the scale because gem stones in the one I initially ordered from TJC. These leads us to believe the quality just isn’t reliable.